How to make your clients love you
AED 850.00
Includes 5 videos
For all staff members to increase customer service skills and give tips on how to make your customers love you and your business.
With 5 videos of the customer journey (First visit/welcome, inquiries, appointment making procedures, post treatment – coaching and prescription, post treatment retail and departures).
Course Details:
For all staff members to increase customer service skills and give tips on how to make your customers love you and your business.
With 5 videos of the customer journey (First visit/welcome, inquiries, appointment making procedures, post treatment – coaching and prescription, post treatment retail and departures).
Includes :
- The customer journey
- Treatment WOW opportunities
- Post treatment – coaching and prescription
- Post treatment – Retail and departures
- Creating a culture
- Customer types
- Gathering feedback
- Customer complaints
- developing skills
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