How to make your clients love you

2021_Furless_Sel_13

AED 850.00

Includes 5 videos

For all staff members to increase customer service skills and give tips on how to make your customers love you and your business.  

With 5 videos of the customer journey (First visit/welcome, inquiries, appointment making procedures, post treatment – coaching and prescription, post treatment retail and departures).

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Course Details:

For all staff members to increase customer service skills and give tips on how to make your customers love you and your business.  

With 5 videos of the customer journey (First visit/welcome, inquiries, appointment making procedures, post treatment – coaching and prescription, post treatment retail and departures).

Includes : 

  • The customer journey
  • Treatment WOW opportunities
  • Post treatment – coaching and prescription
  • Post treatment – Retail and departures
  • Creating a culture 
  • Customer types
  • Gathering feedback
  • Customer complaints 
  • developing skills